Unlike urgent-care centers, freestanding emergency centers are required to be open 24 hours a day – 7 days a week, have ER physicians on-site at all times, provide round-the-clock lab and imaging services, keep medications in stock and be able to provide life-saving care immediately. Urgent care centers almost never have CT scanners, ultrasound, and full lab capability within their facility but freestanding ERs are required to have these available at all times. As state-licensed facilities, freestanding emergency rooms must also train their staff at a level not required of urgent-care centers.

The Emergency Center provides the same emergency treatment patients receive in traditional hospital based emergency rooms. While the national average wait time to be treated in most hospital- based emergency rooms is 2-4 hours, patients at The Emergency Center will be seen immediately by a licensed physician or ER-trained Registered nurse who will assess needs and begin care right away.