TEC Experience: A Difference You Can Feel
With over 200 freestanding ERs now operating in Texas, choosing one can be difficult, so it’s important to know that not all freestanding ERs are the same.
At The Emergency Center, we will make sure you receive the care you need the minute you walk in the door. In addition to our extensive services and capabilities, patients appreciate our personal approach to patient treatment and care. Rather than talking to our patients in medical terms that are nearly impossible to understand, we make sure to provide easily understandable information about their diagnosis and treatment options, so our patients can make informed decisions regarding their care.
Our physicians treat every patient like they are the most important person in our facility, and take the time to deliver friendly, comprehensive, and compassionate care. We will let you know if your condition can be addressed at an urgent care center, but will provide immediate care if you’d prefer to stay. We keep our payment options affordable and our billing process transparent. You will never receive a surprise bill from us.
Our patients know where to go when it matters most:
“The staff here is EXCELLENT!! Great facility and exceptional care! I was treated like a person and not a number or “just a patient”. I would highly recommend the care here!”
– Steve, Facebook
Our patients know where to go when it matters most:
“My husband came home from work in so much pain. All urgent cares around us were closed, and he didn’t want to wait four to six hours in a traditional ER. I looked online and found this AMAZING facility! From the minute we walked in the door, the nurses and doctors treated him with so much care, and did I mention no wait? He left feeling much better. We will definitely be back here!”
-Kimberly, Facebook
Our patients know where to go when it matters most:
“The Emergency Center is an absolutely fantastic place to get emergency care. I cannot say enough about the friendliness and professionalism of the staff. The care I received was personal, quick, and informed. It also doesn’t have the hectic feel of a traditional ER. It’s a calm, stress-free environment where you truly feel like you’re being cared for.”
-Connor, Yelp
Our patients know where to go when it matters most:
“We were visiting family in Fort Worth when my younger daughter started having chest pains. The first urgent care center we went to could not accommodate our needs and recommended The Emergency Center. The staff was amazing, kind, and professional. They ran all the necessary tests to rule out major problems. They even followed up with phone calls and a letter. I cannot say enough good things about the care we received. This was truly a blessing!”
-Barbara, Facebook
Visiting Our 24 Hour No Wait Freestanding Emergency Room
Here’s what you can expect as a patient at The Emergency Center:
Your physician will quickly evaluate your condition and listen to any concerns you may have. In the event of a life-threatening injury or illness, we will stabilize and closely monitor your health, arranging expedited transport to an operating room if necessary.
Your physician will work to diagnose your condition and formulate an effective treatment plan. Our centers are fully equipped with key diagnostic technologies, including ultrasound machines, onsite labs, and high-resolution 64-slice CT scanners.
Once the problem is identified, your health concerns will be treated by your physician and a team of ER- and ICU-trained nurses. Payment will be collected at an appropriate time in the care process, never upfront.
When it’s time to leave, we can give you a med pack with up to 72 hours’ worth of any necessary medications, allowing you to head straight home to rest instead of stopping at a pharmacy.
We will send any necessary paperwork and medical records directly to your primary care provider or medical specialist. TEC utilizes a proprietary instant record system that simplifies the often frustrating process of sending, receiving, and viewing records.
You will also be provided with an audio recording of your physician explaining your diagnosis and at-home care instructions and can schedule a follow-up telemedicine face-to-face with your physician from the comfort of your own home — saving you a trip back to the doctor’s office.
We take pride in the quick, efficient, affordable care we offer to our communities. If you would like to learn more about the many other ways in which The Emergency Center differs from a traditional ER, or any other medical facility, contact us today. We are happy to answer any questions you may have.